[et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” border_width_bottom=”2px” border_color_bottom=”#5490CC” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text ul_type=”square” ul_item_indent=”20px” _builder_version=”4.27.0″ _module_preset=”default” text_font=”Amplesoft||||||||” ul_font=”Amplesoft||||||||” ul_text_color=”#21409a” header_font=”Amplesoft||||||||” global_colors_info=”{}”]<\/p>\n
Below are answers to some of the more frequently asked questions we receive about Illustra Pro trainings and overall general interest topics.<\/p>\n
FAQs specific to individual courses can be found on each trainings<\/a> page.<\/strong> Please also use the search tool below or contact us<\/a> directly if you have any additional questions.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_search placeholder=”I would like to know . . . ” _builder_version=”4.27.0″ _module_preset=”default” width=”80%” module_alignment=”center” global_colors_info=”{}”][\/et_pb_search][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.25.2″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.25.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”General Interest FAQs:” _builder_version=”4.25.2″ _module_preset=”default” title_level=”h3″ custom_margin=”||0.5em||false|false” custom_padding=”||||false|false” global_colors_info=”{}”][\/et_pb_heading][et_pb_toggle title=”What does %22OSHA authorized outreach trainer%22 mean?” open_toggle_text_color=”#21409A” open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#8DC63F” use_icon_font_size=”on” icon_font_size=”24px” open_icon_color=”#8DC63F” open_use_icon_font_size=”on” open_icon_font_size=”24px” _builder_version=”4.25.2″ _module_preset=”default” title_text_color=”#21409A” global_colors_info=”{}”]An “OSHA authorized outreach trainer” means the trainer has completed an OSHA outreach trainer course and are authorized by OSHA through this program to deliver Outreach training classes. Students may verify the status of Illustra Pro’s trainers by requesting to see their trainer card, which includes an expiration date along with the name of the authorizing OSHA Training Institute Education Center.[\/et_pb_toggle][et_pb_toggle title=”When will I receive my certification card?” open_toggle_text_color=”#21409A” open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#8DC63F” use_icon_font_size=”on” icon_font_size=”24px” open_icon_color=”#8DC63F” open_use_icon_font_size=”on” open_icon_font_size=”24px” _builder_version=”4.27.0″ _module_preset=”default” title_text_color=”#21409A” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Training certification varies for each course. Upon successfully completing an Illustra Pro safety training course, you will receive a certificate of completion card in one of three ways, depending on the specific training course: 1) at the end of the training, or 2) instructed how to download your certification card if taking the course online, or 3) it will be mailed out within four to six weeks of completing the class. For OSHA-authorized trainings, you will receive a temporary certificate of completion, which you can use until your actual OSHA card arrives in the mail. Typically you will receive your permanent card from OSHA within 8 weeks from your class completion date.<\/p>\n Visit the individual class trainings<\/a> pages for details on certification cards specific to each training.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”How long is my Certification good for?” open_toggle_text_color=”#21409A” open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#8DC63F” use_icon_font_size=”on” icon_font_size=”24px” open_icon_color=”#8DC63F” open_use_icon_font_size=”on” open_icon_font_size=”24px” _builder_version=”4.27.0″ _module_preset=”default” title_text_color=”#21409A” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Training certification varies for each course. Visit the individual trainings page for the course you are interested in to verify certification duration.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”I lost my certification card – what do I do?” open_toggle_text_color=”#21409A” open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#8DC63F” use_icon_font_size=”on” icon_font_size=”24px” open_icon_color=”#8DC63F” open_use_icon_font_size=”on” open_icon_font_size=”24px” _builder_version=”4.27.0″ _module_preset=”default” title_text_color=”#21409A” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n If you have lost or misplaced a temporary OSHA card or other certification issued by Illustra Pro, please contact us at support@illustrapro.com<\/a> or complete the “Replacement Cards<\/a>” form.<\/p>\n If you sucessfully completed an OSHA qualified training and have not received your final OSHA card within 10 weeks of completing your class, contact your employer, or contact us at support@illustrapro.com<\/a>. If we haven\u2019t heard from you regarding a missing or lost card within 12 weeks from the date of your class completion, you will be charged a fee for us to process and issue you a replacement card.<\/em><\/p>\n *NOTE: OSHA cards are only<\/strong><\/span> mailed to US addresses.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”What if I register for a course but can’t make it on that day?” open_toggle_text_color=”#21409A” open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#8DC63F” use_icon_font_size=”on” icon_font_size=”24px” open_icon_color=”#8DC63F” open_use_icon_font_size=”on” open_icon_font_size=”24px” _builder_version=”4.27.0″ _module_preset=”default” title_text_color=”#21409A” global_colors_info=”{}”]<\/p>\n