Say Thank You
Say it often. Say it loudly. Mean it.
When you love a product or service, or someone does something nice for you, or exceeds customer service expectations – tell them. And tell the world. Gratitude is one of the greatest tools available to enhance customer loyalty and build brands. Take a couple minutes out of your day to send a thank you card, or write them a review online, or even pick up the phone and say “thanks!”
Here’s a great example of The Power of Thank You.